Acceptance of these terms
By using this website or submitting a response request, you agree to these Terms of Use. If you do not agree, do not use the website or request form.
Emergency and safety information
Website information is general and is not a substitute for emergency services, a licensed trade professional, an insurer, or a safety assessment. Call 911 for active fire, smoke, injury, gas odor, or other life-safety emergencies. Do not enter unsafe water or use electrical equipment near standing water. If water is still flowing, only shut off the source if it is safe to do so, then call Pacific Restoration at (360) 327-8778. We’ll handle getting a qualified plumber involved to stop the source before mitigation and drying begin; Pacific Restoration does not perform plumbing repair.
Service scope and availability
Pacific Restoration offers water mitigation, structural drying, mold remediation, and restoration coordination throughout all of Clark County and all of Cowlitz County, Washington. Calls and dispatch for water mitigation and Advanced Structural Drying are available 24/7; no 24/7 availability is claimed for mold remediation. The website does not offer in-house plumbing repair or make insurance-coverage decisions. Services are subject to site conditions, scope confirmation, and any written service agreement.
No estimate, coverage, or outcome guarantee
Website content and a response request do not create a contract, guarantee dispatch, establish a price, or guarantee an insurance outcome, repair scope, drying result, or availability. Any service terms, estimates, authorizations, or payment obligations must be confirmed separately.
Request form and communications
When you submit the request form, you are responsible for providing accurate contact information and request details. By affirmatively checking the request-response consent box, you authorize Pacific Restoration to contact you by call or text about that request, scheduling, and related service updates. Message frequency varies and message and data rates may apply. You may reply STOP to opt out of future text messages or HELP for help. This limited response consent is not a condition of purchasing services and does not enroll you in a marketing program.
Insurance communication
We may document the service scope and communicate with an insurance carrier where accepted. Coverage, deductibles, repair decisions, and payment are determined by the policy and carrier, not by this website.
Website content and permitted use
The website’s text, graphics, design, logos, and other content are owned by or licensed to Pacific Restoration and are provided for personal, lawful use. You may not copy, modify, scrape, reverse engineer, interfere with, or use the website in a way that harms the website, its users, or Pacific Restoration.
Third-party services and links
The website may use or link to third-party services, including a form-processing provider. Those services have their own terms and privacy practices. Pacific Restoration is not responsible for a third party’s independent services, availability, or policies.
Disclaimer and limitation
To the extent permitted by law, the website is provided on an “as is” and “as available” basis. Pacific Restoration does not warrant that the website will always be available, secure, error-free, or suitable for every purpose. Nothing in these terms limits liability that cannot lawfully be limited.
Governing law and updates
These terms are governed by the laws of the State of Washington, without regard to conflict-of-law rules. We may update these terms for operational, legal, or technology changes; the updated version will appear here with a revised last-updated date.
Contact
For questions about these terms, email info@pacificrestoration.org or call (360) 327-8778.